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DraftKings Predictions - Launching a new market product

← UX Design

Summary

DraftKings Predictions is a new app launched during the 2025 NFL season that introduces a real-money prediction market, putting DraftKings in direct competition with platforms like Robinhood and Kalshi. The product allows users to buy and sell shares in outcomes across politics, entertainment, sports, and more.

As the lead product designer on the Financial Platform team, I helped launch this new experience by adapting core financial workflows—depositing, withdrawing, and managing funds—into a newly themed product experience, while addressing technical limitations and user clarity around account separation.

Role
Product Designer, Platform Team
Programs
Figma
Length
2 months
Design Team
Sole designer

My Impact

  • Launched the financial platform on Predictions for the 2025 NFL season, re-theming the balance drawer and the financial pages into the new product
  • Created a scalable design system for financial flows in the Predictions vertical
  • Reduced early user friction with messaging that made the wallet split explicit: funds cannot move between the Sportsbook betting wallet and the Predictions trading wallet

The Predictions feed, the balance drawer explaining that Predictions funds are separate and cannot be shared with other DraftKings products, and the embedded deposit sheet that follows from it

Research

Designing for MVP Constraints

As we shaped the MVP, I worked closely with PMs and engineers to understand the limitations imposed by the compressed timeline and backend constraints. Many standard financial features—like a full balances page or cross-sharing financial information—weren’t feasible at launch. I identified critical UX gaps and designed workarounds that could meet user needs without requiring major engineering investment. This included simplifying certain flows, adjusting expectations through copy, and leaving hooks in the UI for future enhancements. I also documented these trade-offs and shared them with stakeholders to inform our post-launch priorities.

The withdraw flow built around compliance constraints: an unsettled-funds notice on the amount screen, the note explaining that withdrawals including unsettled deposits can take up to seven business days, and the submitted request with its review status

Exploration

Post-MVP Vision & Stakeholder Alignment

To help align the team on a vision beyond MVP, I created a series of forward-looking mockups that explored how we could evolve the Predictions financial experience. These designs addressed known UX debts and illustrated how we might better unify financial interactions across DraftKings’ ecosystem. I presented these concepts to stakeholders across product, engineering, and design leadership to gain alignment on what a best-in-class experience could look like. This helped position our team not just as MVP executors but as long-term stewards of the product.

Exploration board for the balance drawer and embedded deposit, with the FTUE flow mapped three ways: a user new to DraftKings, an existing user with a stored payment method, and an existing user without one

Delivery

Re-theming Financial Flows

One of my primary responsibilities was redesigning the deposit and withdrawal flows to align with the new Predictions product theme. DraftKings Predictions introduced a bold visual language centered around volt yellow and darker, high-contrast backgrounds. I adapted the financial experience to this new theme, ensuring that users could still clearly understand their actions—while maintaining clarity, trust, and usability. I adapted components like balance displays and CTA buttons to fit the updated system and ensured accessibility across mobile and web. The end result felt cohesive with the rest of DraftKings but distinct for the new product.

The embedded deposit flow in the new theme: an insufficient-funds prompt showing the balance and the shortfall, the security-code step, and adding a debit card

Messaging & Wallet Education

Lastly, I focused on educating users about the Predictions Wallet—an entirely separate balance from a user’s main DraftKings account. Early testing revealed confusion around where funds were stored and how they could be moved. I helped design contextual messages, onboarding moments, and in-app tooltips that clearly explained the wallet separation and reassured users that their money was safe. These efforts helped reduce support inquiries and contributed to a smoother onboarding experience during a critical launch period.